Return & Refund Policy

At Niriha, each offering is thoughtfully created as part of a personal ritual experience.

Due to the hygienic nature of our products and their intended use, we are unable to accept returns once an order has been delivered.

Damaged or Incorrect Orders

We take great care in packaging and delivering your order. However, in the rare event that your product arrives damaged or incorrect, we are here to support you.

You may request a refund or replacement under the following conditions:

• The request is raised within 3–5 working days of delivery
  
• The product is unused and in its original condition
  
• Clear images of the damaged product and packaging are shared

How to Request

Please write to us at support@niriha.in with:

• Your order details
  
• Images of the product and packaging
  
• A brief description of the concern

Our team will carefully review your request and guide you through the next steps.

Refund Process

Once your request has been reviewed and approved:

Refunds will be processed to your original mode of payment
Please allow 5–7 working days for the amount to reflect.

A Gentle Note

Our offerings are designed to be part of a personal and intimate ritual.
We encourage you to explore them mindfully, and reach out to us before purchase if you need guidance in choosing what feels right for you.

Need help choosing?

We’re here to guide you. Write to us at support@niriha.in and we’ll help you find a ritual that aligns with your needs.